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  STORE POLICY  

CUSTOMER CARE

At YOURS VIBE, we are committed to providing excellent customer service and ensuring that every experience with us is positive. Below is our approach to customer care:

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 1. **Customer Support**
- Our dedicated support team is available to assist you with any questions or issues.
- You can contact us via email at vibecustomerr@gmail.com or through the contact form on our website.
- We strive to respond to all inquiries within 24-48 hours.

 

 2. **Non-Refundable Services**
- Please note that our e-service scheduling fees are non-refundable as well as the shipping cost. Ensure all details are reviewed carefully before booking.

 

 3. **Damaged or Defective Items**
- If you receive a damaged or defective product, contact us immediately. Provide photos and a description of the issue, and we will arrange for a replacement or refund.

 

 4. **Feedback**
- We welcome your feedback and suggestions for improvement. Please reach out to us with any comments to help enhance your shopping experience.

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**Owner: Nishanta Dutta**  
At YOURS VIBE, we value your trust and look forward to serving you with care and attention!

DISCLAIMER POLICY

At YOURS VIBE, we strive to provide accurate information and quality products. However, we offer the following disclaimers to clarify certain aspects of our business.

1. Product Information

  • While we make every effort to ensure the accuracy of product descriptions, images, and specifications on our website, some information may vary slightly due to manufacturer updates or minor variations in production.

  • We are not liable for any inaccuracies in product descriptions provided by third-party suppliers or manufacturers.

2. Product Use

  • The products sold by YOURS VIBE are for intended use as described in the product listing. We are not responsible for any misuse or unintended application of the products.

  • Always follow the instructions provided with the product for safe and effective use.

3. External Links

  • Our website may contain links to external websites. These links are provided for informational purposes only, and YOURS VIBE is not responsible for the content or policies of these external sites.

4. No Guarantees

  • YOURS VIBE does not guarantee that the products will meet all individual customer needs or expectations. Satisfaction is subjective and may vary.

  • We do not warrant that the website will be uninterrupted or error-free, but we work diligently to resolve any issues promptly.

5. Limitation of Liability

  • YOURS VIBE is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or services, including but not limited to loss of data, profit, or business interruption.

6. Changes to This Policy

  • YOURS VIBE reserves the right to modify this disclaimer policy at any time without prior notice. Any changes will be posted on this page.

 

For any questions or clarifications, feel free to contact us:

Address:
Vill Harigaon, PO Nikamul, Assam, Tezpur 784001

Email:
vibecustomerr@gmail.com

We encourage you to review this policy periodically for any updates.

Owner: Nishanta Dutta

Payment Methods
PAYMENT METHODS

  • Credit / Debit Cards

  • PAYPAL

  • Net banking

  • UPI

  • Buy Now Pay Later

  • EMI

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